Returns & Exchanges
At Ettinger, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.